Refund & Return Policy

We want you to be satisfied with your purchase from Susiez.com.

Return Eligibility

Customers may request a return within 30 days after delivery.

To be eligible:

• Items must be unused and in original condition

• Items must be returned in original packaging

• Proof of purchase is required

Non-Returnable Items

The following items cannot be returned:

• Final sale items

• Gift cards

• Personalized products

Refund Process

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with photos for assistance.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact Us

Email: support@susiez.com